Refund and Returns Policy

This No Refund Policy (“Policy”) governs all purchases made through ChhayaAI website and Services. By making a purchase through our website or Services, you agree to the terms outlined in this Policy. Please read this Policy carefully before making any purchase.

All Sales Final

All purchases made through our website or Services are final and non-refundable, except as expressly provided for in this Policy or as required by applicable law. Once a purchase is completed and payment is received, it is considered final, and no refunds will be provided unless otherwise stated herein.

Non-transferable

Purchases made through our Services are non-transferable and may not be exchanged, transferred, or resold for cash, credit, or any other form of compensation, except with our express written consent.

Digital Products

For purchases of digital products or services, including but not limited to software downloads, subscriptions, or digital content, no refunds will be provided after the product is delivered or made accessible to you, unless the product is defective or not as described.

Exceptions

In exceptional circumstances, such as technical errors resulting in duplicate charges, unauthorized charges, or failure to deliver the purchased product or service, we may, at our sole discretion, consider refund requests on a case-by-case basis. Refund requests must be submitted in writing to our customer support team within [number of days] days of the original purchase date, accompanied by sufficient evidence to support the request.

Subscription Services

For subscription-based Services, including but not limited to recurring payments for access to premium features or content, cancellation of the subscription will prevent future charges, but no refunds will be provided for previous subscription periods, unless otherwise required by applicable law.

Policy Modification

ChhayaAI reserves the right to modify or amend this Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting on our website. It is your responsibility to review this Policy periodically for updates or changes.

Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of Puri, Odisha, without regard to its conflict of law principles. Any dispute arising out of or related to this Policy shall be resolved exclusively in the state or federal courts located in Puri, Odisha, and you consent to the jurisdiction of such courts.

Severability

If any provision of this Policy is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Policy shall remain in full force and effect.

Contact Information

If you have any questions or concerns regarding this Policy, please contact us at  contact@chhayaai.com

Fraudulent or Scam Activity

ChhayaAI reserves the right to deny refund requests if we suspect fraudulent or scam activity associated with the purchase. If we determine, at our sole discretion, that a refund request is made in bad faith or with the intent to deceive or defraud ChhayaAI, we may refuse the refund and take appropriate legal action. We also reserve the right to suspend or terminate user accounts involved in fraudulent or scam activity. Any suspected fraudulent or scam activity should be reported to our customer support team immediately for investigation.

By making a purchase through our website or Services, you acknowledge and agree to comply with the terms and conditions outlined in this Policy. This Policy constitutes a legally binding agreement between you and ChhayaAI regarding the purchase and refund of products and services offered through our website or Services.